If you’ve noticed that some vehicles on your website's Vehicle Detail Pages (VDPs) are missing videos, don’t worry — there’s a simple explanation in most cases.
✅ Minimum Data Requirement for Video Generation
To successfully generate a video for a vehicle, our system requires a minimum of 5 specification data points.
These specifications help us create a relevant and engaging video that highlights the vehicle’s features. Examples of qualifying spec points include:
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Bluetooth
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Air conditioning
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Alloy wheels
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Satellite navigation
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Panoramic roof
(and other comparable features)
🔍 What Should You Do?
If a vehicle is missing its video, we recommend you:
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Check the vehicle’s data feed or listing in your stock system.
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Confirm whether at least 5 key specifications are present.
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Update any missing data where needed — once the data is corrected, the video will typically generate on the next update cycle.
🚫 Why This Matters
Without enough specification details, the video can't be generated as there’s not enough information to highlight — this ensures we only produce high-quality, informative videos for your customers.
💬 Still Need Help?
If your vehicle meets the spec criteria but a video still isn’t showing, feel free to contact our support team at support@phyron.com and we’ll be happy to investigate further.